Dr Kirstin Ferguson AM is an author, columnist & company director. She has been the CEO of a global consulting firm, a senior executive at a leading corporate law firm and spent nearly 10 years as an Officer in the Royal Australian Air Force. One of Australia’s most prominent voices on leadership, Kirstin has turned her attention to defining the attributes that great leaders need to learn in her new book Head & Heart: The Art of Modern Leadership. Kirstin speaks to the importance of self-awareness, feedback and empathy in the workplace, in your personal life and even at the dinner table.